For the first time since the cooperation began in 2010 with one of our customers, a supraregionally represented carrier with approx. 450,000 connected customers, we have reached the threshold of permanent 1,000 tickets per month in the field of 2nd level trouble ticket processing.

This is the product of years of cooperation, trust in the competence of the team and our understanding of service. The service desk looks after a complete connection in the fiber optic area of the carrier.