Would you like to contribute actively to attend smoothly our processes, and to digitalizes and developing? If you are looking for an environment with many IT topics and would like to use your organizational and communication skills daily, then take the chance and use your talents with us.

YOUR CHALLENGES

• You take on the interface function by telephone as well as in writing between our technical staff and our customer contact person
• You are in constant communication using of the ticket system and order management and ensure that day-to-day business runs smoothly. These include:
  • • – Planning of orders
    • – Proactive control and arrangement of technician appointments
    • – Reporting, documentation and change request management
    • – Ordering material (hardware and software) from our suppliers
• Documentation and monitoring of all reports in the ticket system
• Compliance with the service levels

YOUR PROFILE

• You have a technical or a commercial education (e.g., IT specialist, IT systems clerk)
• You have at least 2 years of professional experience in the IT environment
• Experience as a dispatcher or managing clerk in the IT or technical environment is desirable
• Basic knowledge of data centre components
• You are working reliably, independently and process-oriented
• Beyond that you are also customer-oriented and communicative
• You have a good understanding of commercial business and are confident in using MS Office
• Very good written and spoken German and English completes your profile.

YOUR BENEFITS

• Customary and attractive remuneration with good social benefits
• Support of individual career development with further training offers
• An open and professional working environment in a friendly and qualified team

PLACE OF WORK

Kornwestheim